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  • Making amends with your customer

    Many of you knew about the techsupport fiasco with my personal laptop last year; my well-working XPS (other than the annoying touchpad) was essentially converted to a laser-hot finger burner device. After so many on-site and off-site attempts, Dell gave up and waved the white flag. As compensation they offered a one-to-one replacement ...
    Posted to Electronic Hardware (Forum) by icelava on February 16, 2010
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